Coordination chaos on every listing
Once you hire vendors, the real work begins — tracking who's scheduled when, following up on progress, waiting on deliverables scattered across email attachments and file sharing links. Multiply that by multiple vendors per listing and multiple listings at once, and you're spending more time project-managing than selling.
One dashboard for every order
Braid's order management gives you a single view of every service ordered for every property — listing side or buyer side. Track status in real time, message vendors in-app, review deliverables when they land, and send the invoice to whoever is paying — all without leaving the platform.
Key capabilities
Real-time tracking
See the status of every order — scheduled, in progress, delivered, or complete.
Deliverable review
Review photos, videos, documents, and reports directly in the platform.
Revision requests
Request changes with structured feedback. Track revision status and history.
In-app messaging
Coordinate with vendors without sharing personal contact info.
Client-pays & split billing
Send part or all of an invoice to your seller. They pay through Braid, and you stay out of the middle.
Lockbox access grants
Give a vendor the lockbox code for one property and one job. Access revokes automatically, and every view is logged.
A timestamped record of everything
Each property keeps an activity timeline: orders placed, vendors assigned, status changes, deliverables, change requests, ratings, invoice events, and every lockbox code view, all stamped with who and when. No memory, no he-said-she-said.
Revision policy up front
Each vendor sets how many revisions are included. You see it before you order, not after.
Properties & transactions
Organize orders under a property with listing-side and buyer-side transactions, each with its own timeline.
